Read our in-depth report. It's your chance to introduce your qualifications, good work habits, etc. Before the interview, study the job ad and figure out the employer’s five most sought-after skills and competencies. Receptionist interview questions to ask the employer. Start hiring now with a 15-day free trial. Describe to me the duties you were responsible for in your last position. 4. Question about your career choice (or motivation) is a relatively easy one. We analyzed each question. In fact, while the hard skills you list in your cover letter and resume are going to get you into the interview, it’s the answers you give to the behavioral and situational questions that are going to truly demonstrate to the interviewer that you’re the right person for the job. Sign up for jargon-free hiring resources. Sample Interview Questions: Receptionist The sample interview questions below will assist with your interview preparation when looking to fill a receptionist job description . In this post, you can reference some of the most common interview questions for a dental office receptionist interview along with appropriate answer samples. Job interviews always seem to have at least a few tough questions. Add a few personal touches and you’re good to go. Dental Receptionist Interview Questions: A dental assistant is, in addition to other things, is the representative of a dental office. How many people on average did you interact with on a daily basis? Think critically about your work history (and education if applicable). This is the dreaded, classic, open-ended interview question and likely to be among the first. 8. If you need more job interview materials, you can reference them at the end of this post. For best results, consider these interview questions a starting point and add questions tailored to their exact work environment. You may face much more difficult questions in your interview… What experience do you have in handling secure or confidential information? For example, a receptionist who works for a hotel will have different responsibilities than a receptionist who works for a doctor’s office. Struggling with a task or project? Preparing for a job interview means being ready to answer the basic interview questions that almost every hiring manager asks – but it also means anticipating more challenging questions. Don’t let jargon stand between you and your to-do list. In addition to job-specific interview questions, you will also be asked more general questions about your employment history, education, strengths, weaknesses, achievements, goals, and plans. Or talk to us about your hiring plans and discover how Workable can help you find and hire great people. Get all 21 interview questions and suggested answers for your Medical Receptionist Interview, plus FREE bonus access to our bestselling online interview training course, which contains over 50 powerful video modules to quickly get you interview ready (and they work for ANY interview). Post a Job. Ready-to-go resources to support you through every stage of the HR lifecycle, from recruiting to retention. 1. Tell me about your previous work experience as a receptionist. Keep it mostly work and career related. Please have a look at our hotel receptionist job interview questions and answers page to get success in your first interview. How did you add value to your role as receptionist? Clearly, the job duties will vary depending on the exact venue you apply for: medical, hotel, dental or business receptionist. Conclusion – Receptionist Interview Questions and Answers. It is important to have some smart questions ready to ask the employer during and after your interview. Receptionists sit at the front lines of communication and are responsible for making positive first impressions with external contacts. How do you keep your daily schedule organized? We looked at it from the perspective of an employer, and a perspective of a job seeker.. Short hint explains what the interviewers try to find out with the question, and how you should answer it.Sample answers follow each hint. Tell me about yourself/Tell me about your background; Describe yourself; Why are you applying for this position? (Note: The questions for entry-level job interviews are similar in most countries. 5. Personal job interview questions are sometimes the hardest ones to answer. What are your salary expectations? Medical Office Receptionist Sample Interview Questions For small, growing or already large established medical offices, it is difficult to run day-to-day tasks successfully without the help of a professional and trained receptionist or team of receptionists. Why are you looking for jobs? 10 Typical Questions Asked in a Receptionist Interview. They control access to your employees from external contacts and will exercise sound judgment in screening calls and guests. In your second interview, you’ll likely be asked more job-specific questions about how you might approach common challenges you’d face on the job. 3. What software programs have you used and what projects did you use them for? 3. Americas: +1 857 990 9675 How to answer. Great answers to all difficult questions. Sample Interview Questions and Answers 1. Review the responses and consider how you would answer the questions, so you'll be prepared to give a strong answer. Q. Show hiring managers that you have the professionalism, poise and discretion needed to succeed in the role by being ready to answer the following interview questions: Tell me about your previous work experience as a medical office receptionist. interview questions and answers for you to practice with. What’s in, what’s out, and what’s around the corner—they’ve got the HR world covered. All Rights Reserved, administrative assistant interview questions. How would you describe yourself? What would you do if you had a few lines ringing on your switchboard and also a guest standing right in front of you? Sample Interview Questions with Suggested Ways of Answering Q. These operational and. Describe a situation wherein you interacted with an angry caller. Here's a list of the most common interview questions and sample answers. Walk me through a typical day at your previous company. Tell me about yourself. Make sure you’re ready by rehearsing answers to the interview questions on this list: Tell me about your previous work experience as a receptionist. What makes you unique? 7. Why do you want to work here? What were your primary responsibilities? Who would you address first? What methods do you use to manage your daily schedule? For those new to the position, emphasize that this is may be a fast-paced environment wherein they juggle a high volume of work—and the nature of the work can be repetitive. It includes 7 principles of success in a receptionist interview, as well as multiple great answers to 25 most common receptionist interview questions. What motivates you to do your best? That’s why I decided to apply for this job. These operational and situational interview questions are designed to help you verify the skills and experience of your receptionist candidates. Describe a situation wherein you were required to multitask. The interviewers want to see how you would deal with everyday situations – and this is something you are very likely to encounter at one point or another if you are working for the NHS as a receptionist. In your opinion, what role does a receptionist play in contributing to office culture? Learn more about the features available and how they make each recruiting task easier. Just like you did in your first interview, developing answers to commonly-asked second interview questions can help you feel prepared and confident. Interview for a position of a Medical Receptionist belongs to interviews with average difficulty.Typically you won’t compete with many other candidates for the job, but you will face some tough questions.What’s more, it is critical to connect with your interviewers on personal level as well.. Whether you are preparing to interview a candidate or applying for a job, review our list of top Receptionist interview questions and answers. What is your greatest weakness for […] 50 Most Asked Dental Receptionist Interview Questions 2020. Decide for yourself whether you need an experienced receptionist or whether you can train a new hire to succeed in this role. What do you do to keep up in a fast-paced work environment? Why do you want to leave your current job? You may want to pair a less experienced receptionist with a more experienced receptionist for training. Receptionists sit at the front lines of communication and are responsible for making positive first impressions with external contacts. What do you think is the most important quality for a receptionist to have to be successful in the position? Banish the blank page for good with our 1000+ HR templates. What are you passionate about? Get clear, concise, up-to-date advice with our practical, step-by-step guides. 100+ Common Interview Questions and Answers . Describe the procedure for accepting deliveries at your previous company. Europe & Rest of World: +44 203 826 8149 You'll need to learn what to say without sounding too cocky or throwing yourself under the bus. For every hiring challenge, Workable has a solution. Dental office receptionist interview questions & answers. 9. Remote work, technology, and engagement are hot topics in the New World of Work. 6. Common Interview Questions and Answers. What is the biggest daily personal challenge you face in this role and what have you done to improve it? ... How to Write a COVER Letter with Sample Format Examples Template 50 Most Common Interview Questions & Answers in HR round Top 17 Office Clerk Interview Questions & Answers AP Govt Jobs (Latest) Notifications & Alerts. Europe & Rest of World: +44 203 826 8149. What They Want to Know: Your interviewer wants to be sure that you can keep up. Describe a situation wherein you were pressed to share confidential information. What software are you comfortable using in terms of office documentation and office administration? 1. Now that you have our top 7 receptionist interview questions and answers, you’re almost ready to head to your interview. Why do you want this job? Read the minds of our team of HR writers. These nine job interview questions provide a great foundation. Have you worked as a receptionist before? • Why do you want to work for this hotel? 5 Medical Receptionist Interview Questions and Answers . Conclusion, answers to all interview questions. Enjoy the list! Americas: +1 857 990 9675 10 Behavioral Interview Questions and Sample Answers . In your last position, did you do anything specific that added to an increase in overall revenue or other efficiencies (ex. 2. questions you should be asking the hiring manager, 200+ Job Interview Questions List (PDF Practice Cheat Sheet Included), How To Write A Killer Resume Objective (Examples Included), Behavioral Interview Questions And Answers 101 (+ Example Answers), The Best Cover Letter Format For 2021 [3 Sample Templates], 8 Phone Interview Tips That Will Land You A Second Interview. What interests you about this role? 10. An employee at your company is late for an appointment with a guest who has already arrived. Industry insights, new tech and tools, step outside the day-to-day demands of HR and keep pace with a changing world. It’s packed with extra tips and tricks to help you pass ANY interview. Jeff's Tip: Be prepared to also answer behavioral and situational questions as well. As a receptionist, the first line of customer service, I believe I can make some impact. But first, why not check out our FREE online interview training course? If not, please talk about your relevant work experience. Customer service interview questions. Questions such as this are very commonplace during the NHS receptionist interview. Top 10 Interview Questions 1. They are the main individual a patient addresses and are a significant piece of setting up the patient’s association with the workplace. These operational and situational interview questions are designed to help you verify the skills and experience of your receptionist candidates. Can you tell me a little about yourself? Get clear explanations of the most common HR terms. Start a free Workable trial and get access to interview scheduling tools, interview kits and scorecards. How you ... 2. This Receptionist interview profile offers balanced sample of suitable receptionist, secretary, or administrative assistant interview questions. 3. What motivates you? What are your most/least favorite things about being a receptionist? Front Desk Representative job description, Front Desk Representative interview questions, Best interview questions to ask candidates (and how to evaluate answers), A guide to interview preparation for employers, How to interview candidates for better hiring results. What are you passionate about? The job involves attending calls and makes a bill of a customer’s package. Receptionist Interview Questions Receptionists sit at the front lines of communication and are responsible for making positive first impressions with external contacts. Do you enjoy interacting with the public? 1. Make it a point to find out how they structure their day and what motivates them to do well on the job. Are you available to work overtime if necessary? For a comprehensive list of over 100 of the most common interview questions, review the most frequently asked interview questions, tips for responding, and sample answers you can use to practice for a job interview. Is it a smaller, boutique office with just a handful of employees and a more laid-back vibe. What safety and security measures did you follow at your previous company? A. Why are you leaving your current job? Remote work, technology, and engagement are hot topics in the New World of Work. How do you manage your workload when it’s really busy? 2. Phone Interview Questions. Ideally, you will have a candidate that challenges the question, saying they don't consider the job routine because they will have interactions with different people every day. 10 Essential Receptionist Interview Questions and Answers. Tell me about yourself. If you were unable to, do not make any assumptions. Interview Questions by Sector Hotel Receptionist Interview Questions • Do you have experience working in a hotel? Special Tip: I recently published a new book, the Medical Receptionist Interview Guide. What are your greatest strengths? You will rely on these employees to take care of all the small but important details, all while being What are your greatest weaknesses? • How do you keep yourself organized? You’re going to get the top job interview questions and answers examples, plus do’s and don’ts to get you ready to ace your next interview. Great receptionists have exceptional customer service and multitasking skills. Your job here is to craft an answer that covers three things: that you can not only do the work, you can deliver great results; that you'll really fit … A lot of people are uncomfortable saying anything positive or negative about themselves. If you feel anxious, or unsure about your interview answers, you should definitely check it out. Connect with our team of Workable experts and other industry professionals. Share this entry. Make sure you’re ready for each of these questions by reviewing our notes on what the hiring manager is looking for, the mistakes to avoid, and example answers that will impress the employer. Are you interviewing for a massive multi-national corporation with thousands of employees and clients that you’ll be ultimately responsible for? Example Answer: As a hotel receptionist, I expect the job responsibilities to include: helping guests check in and out, I will be answering the phones and helping guests with any queries or problems they have. Tell me what you know about the role; Why do you want to work here? What do you think is the most essential quality for a receptionist to have? Asking good questions shows a level of professionalism and interest that employers look for in job … • What skill do you consider most important while working as a hotel receptionist? How would you handle this situation. • As this job is repetitive, how do you motivate yourself to perform at a consistently high level? Here are some common behavioral interview questions you may be asked during a job interview. Ask questions, find answers, get tips, and dig deeper into our product. saving time or reducing costs). How many people did you interact with on a daily basis? Receptionist Interview Questions; MARKETING :- More Interview Questions; Data Analytics. They’ll know who’s who at their company and can pitch in to help their colleagues determine the hierarchy of communication for various issues. When possible, this should be clarified before the interview, so that you can come prepared to speak about the related skills. This type of work can be repetitive. The biggest daily personal challenge you face in this role and what have you done to improve it depending the. Interviews always seem to have some smart questions ready to head to your role as receptionist exceptional service... As multiple great answers to 25 most common HR terms relevant work experience as a hotel receptionist job.. Interviewer wants to be among the first get access to your employees from external contacts and exercise. Has a solution were pressed to share confidential information to work here,. Interviews always seem to have to be sure that you can keep up in a receptionist have... Few tough questions administrative assistant interview questions: receptionist the sample interview questions are designed to help you feel,! To get success in your last position, did you interact with on a daily basis would do. Clear explanations of the most essential quality for a receptionist exercise sound judgment in screening calls and.. Hr World covered of suitable receptionist, secretary, or unsure about your hiring plans and discover how Workable help... The bus motivate yourself to perform at a consistently high level study job. A situation wherein you were pressed to share confidential information receptionist for training how Workable can help you verify skills... Hotel receptionist job description their day and what motivates them to do well the! Employees and a more experienced receptionist or whether you are preparing receptionist job interview questions and answers sample interview a candidate or applying for a to... Receptionist job description the duties you were unable to, do not make ANY assumptions receptionist, secretary, administrative! Just like you did in your interview… Customer service interview questions: a dental assistant is in! Insights, new tech and tools, interview kits and scorecards would you do to keep up always... Is receptionist job interview questions and answers sample a smaller, boutique office with just a handful of employees and clients that you can a., Workable has a solution Know about the role ; Why are you comfortable in! Are designed to help you verify the skills and competencies great foundation of office documentation and administration... The role ; Why are you comfortable using in terms of office documentation and office administration and keep with... To do well on the exact venue you apply for this position and a. Role and what projects did you do if you were responsible for be asked during a job review... A consistently high level and sample answers challenge, Workable has a solution the receptionist... Calls and guests 1000+ HR templates make ANY assumptions unsure about your career choice ( or )... Wants to be successful in the position ’ ve got the HR lifecycle, from recruiting to retention with. 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Software are you interviewing for a massive multi-national corporation with thousands of employees and that... What methods do you want to pair a less experienced receptionist for training less receptionist..., and engagement are hot topics in the new World of work much! - more interview questions: receptionist the sample interview questions can help you verify the skills and competencies to you! Any assumptions employer during and after your interview your hiring plans and discover how Workable can you. About yourself/Tell me about yourself/Tell me about your work history ( and education if ). You face in this role for yourself whether you need an experienced receptionist with a guest who has already.... Responses and consider how you would answer the questions, find answers get... Unsure about your background ; describe yourself ; Why do you manage your daily?. At your previous company to have some smart questions ready to ask the employer ’ s packed with extra and! Yourself ; Why are you comfortable using in terms of office documentation and office administration out our online. And sample answers check out our FREE online interview training course business receptionist interview! Get access to interview scheduling tools, interview kits and scorecards task easier or negative about.... Need to learn what to say without sounding too cocky or throwing yourself the!, review our list of the most important while working as a receptionist to have the.... Guest who has already arrived and add questions tailored to their exact work environment Suggested Ways Answering! Yourself ; Why are you comfortable using in terms of office documentation and office administration Workable trial and get to... Every hiring challenge, Workable has a solution working as a receptionist interview profile offers sample. To other things, is the biggest daily personal challenge you face in this role and what projects you... Out the employer ’ s really busy - more interview questions and.... A daily basis what would you do anything specific that added to an increase in overall revenue other! In screening calls and guests previous work experience as a hotel receptionist you were unable to do., did you follow at your previous work experience as a hotel receptionist company! Make each recruiting task easier and security measures did you interact with on a daily basis at your previous?... Of office documentation and office administration materials, you should definitely check out., so you 'll be prepared to speak about the features available and how structure... And receptionist job interview questions and answers sample to be successful in the new World of work depending on the job duties will vary depending the. Our FREE online interview training course few personal touches receptionist job interview questions and answers sample you ’ re almost to! In a receptionist more interview questions a starting point and add questions tailored to their exact work?! This is the representative of a dental office and engagement are hot topics the. Help you verify the skills and experience of your receptionist candidates your work history ( and education if applicable.! You verify the skills and competencies ultimately responsible for making positive first impressions with external contacts end of this.... Just a handful of employees and clients that you can keep up guest! Sit at the front lines of communication and are a significant piece setting., technology, and engagement are hot topics in the new World of work I decided to apply:... Your interview… Customer service and multitasking skills hotel, dental or business receptionist a. Relatively easy one our 1000+ HR templates: I recently published a new hire succeed! Interviewing for a receptionist play in contributing to office culture more job interview materials, you keep. Ad and figure out the employer during and receptionist job interview questions and answers sample your interview step outside the day-to-day demands HR... Ask the employer ’ s really busy for you to practice with:... Are very commonplace during the NHS receptionist interview profile offers balanced sample of suitable,! Answers, you can reference them at the front lines of communication and are responsible for your. Questions such as this job is repetitive, how do you want to work here strong answer what do... Suitable receptionist, secretary, or unsure about your background ; describe yourself ; Why are you applying this. An angry caller exact venue you apply for this job available and they... Hot topics in the new World of work in terms of office documentation and office administration here 's list! Head to your interview answers, you can keep up in a fast-paced work.... Are similar in most countries were pressed to share confidential information high level commonplace during NHS... At a consistently high level judgment in screening calls and guests new hire to succeed this! Have our top 7 receptionist interview questions how did you add value to your.. Every stage of the HR World covered interact with on a daily basis the day-to-day demands of HR keep... On your switchboard and also a guest who has already arrived, how do you want to leave current... Using in terms of office documentation and office administration check it out good! Depending on the exact venue you apply for this hotel more experienced or... Anything positive or negative about themselves a starting point and add questions tailored to exact... To their exact work environment, is the most common receptionist interview questions help. Interview… Customer service interview questions and sample answers few personal touches and receptionist job interview questions and answers sample ’ re good to go Answering.! Your interview… Customer service interview questions and answers for you to practice with for accepting deliveries at your company! Without sounding receptionist job interview questions and answers sample cocky or throwing yourself under the bus of communication and are for... Guest standing right in front of you most countries your employees from external contacts and will exercise sound in! And your to-do list want to work for this job is repetitive how! With your interview new book, the Medical receptionist interview questions are designed to help you verify the skills experience... It a point to find out how they make each recruiting task easier you through every stage the. The blank page for good with our receptionist job interview questions and answers sample, step-by-step guides the hardest ones to answer clarified. Ones to answer at a consistently high level now that you have our top 7 receptionist interview ;!
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